There would be certain terms specifically used in Website. Understanding them would make the users comfortable and help make quick decision.

Re-Updated by Traveller^{new feature}
Enquiries marked with   Re-Updated by Traveller   are those enquiries where traveller has re-updated their information. Following are the scenario when we mark an enquiry as re-updated:

• When a traveller revert the auto-thankyou mailer sent to them after form submission with some additional information.
• When the traveller re-updates information by clicking on the link provided to them with thankyou mailer.
• When a traveller re-posts another enquiry with some additional information.

"Spoke to HelloTravel"^{new feature}

• Hello Travel is now one step closer to traveler. Hello Travel in order to understand the requirements of traveler better has started reaching out its travelers by email, voice or chat. This new initiative enables us to collect more information about their travel plan and further helping our travel specialists to understand and respond to travelers in a better way. If provided, we update these information for our specialists as " by HelloTravel".

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Master Account
This would be the main account of the travel agent. Through this, he/she can

• purchase credits and view credit summary details.
• view and purchase enquiries.
• create and edit sub user accounts.
• allocate credits to sub user accounts.
• monitor activities of sub user accounts (new enquiries, enquiries in watchlist, enquiries purchased and credit balance).
• edit the company profile.
• See his own purchase history.

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Sub-Account
Secondary Account under the main account for same travel agent. This would help the travel agent to have more than one user at the same time. For example, a travel Agent 'A', with the help of his Master Account can create multiple sub accounts. Through their account, sub users

• can view and purchase enquiries.
• can edit his/her account information.
• can view his credit details.

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Premium Purchase
One of the two Buy action option available for travel agents. Premium Purchase ensures that the query will not be sold to any other travel agent further. Once an enquiry is purchased on premium basis, it ceases to appear in the query list everywhere and is not available for sale.

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Normal Purchase
Second Buy Action option available for travel agents. By selecting the Normal Purchase option, a travel agent indicates that he/she would like to purchase the enquiry non exclusively. A non exclusive enquiry is sold to four travel agents.

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Auto-Buy
By using the option of Auto Buy you just have to select your search criteria once and save it as auto buy settings.After that all the enquiries matching your criteria will be auto bought to your account. You can put a cap on auto-buy by either limiting it to specified number of enquiries or amount of credits to be spent in a single day.You can save multiple auto buy settings for different search criteria.It helps you to get enquiries of your interest even when you don't have access to our website. No valuable business opportunities lost Learn more

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Budgets of Travelers
Luxury: budget would include 4 to 5 star accommodation with best available AC luxury car or AC 1st train. The budget would be more than US $ 250 per person per day.

Standard: Standard budget would include 3 or 4 Star accommodation along with AC deluxe car and or AC train travel. The budget for such travelers would be in the range of approximately US $125 - $250 per person per day.

Economy: Economy would include 2 to 4 star accommodation with AC deluxe car. The budget for such travelers would be in the range of approximately US $75 - $125 per person per day.

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Watchlist
While going through a list of enquiries, travel agents might want to mark out some of them for a later action. This is where Watchlist is important. It is a section in each travel agents' master and sub user account wherein they can transfer enquiries for future action.

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Still Virgin
This option is available on the left side of the page. using this option gives access to enquiries not bought by any one and totally fresh for your perusal.

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Hotel Only
Using this option gives access to enquiries where a enquirer is looking for accommodation. A efficient tool for Hotels, Resorts and Guest Houses to select enquiries of their choice.

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Transport Only
Using this option gives access to enquiries where a enquirer is looking for transportation only. An ideal option for ticketing agents and Car/Bus rental service providers.